"It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change" - Charles Darwin
EQ or Emotional Quotient is a measure of one's emotional intelligence. It is the ability to use both emotional and cognitive thought. Emotional intelligence skills include empathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity, authenticity, intrapersonal skills and interpersonal skills. It involves the lower and central sections of the brain called the limbic system. It also primarily involves the amygdale, which has the ability to scan everything that's happening around to analyze their pros and cons.
IQ or Intelligence Quotient is a measure of intelligence.IQ is used to measure one's cognitive abilities such as the ability to learn or understand new situations; how to reason through a given problem/scenario; the ability to apply knowledge to one's current situations. It involves primarily the neo cortex or top portion of the brain IQ was originally a very practical concept developed to predict children learning ability in school. An IQ test assessed academic subjects: math, reading, vocabulary, along with logical and spatial reasoning. It could measure how much each child knew and predict if they could apply that knowledge. The result was an IQ score. EQ is also about how you use your knowledge and skills. The knowledge is emotional rather than logical. Emotional Intelligence considers how well people understand themselves and others and then applies that understanding to better manage both intra-personal and inter-personal interactions. Individuals with high EQ are better equipped to make use of their cognitive abilities. They are often chosen for advancement in their professions or volunteer experiences because they possess the ability to inspire people to action and to make others feel more confident. People with high IQ's but low EQ's sometimes sabotage themselves because they are unable to relate to their peers and are unable to handle stress constructively.
Emotional intelligence consists of four core abilities:
Self-awareness – It is the ability of recognizing one’s own emotions and their affect on one’s thoughts and behavior accompanied by complete knowledge of one’s strengths and weaknesses. Full acknowledgement of oneself in conjunction with positives and negatives gives boost to confidence level and eliminates the effects of negative comments, false praise and needless criticism
Self-management – The art of controlling impulsive feelings and behaviors, managing one’s emotions in healthy manner, taking initiative, fulfilling commitments and adapting to changing circumstances is self management. It is future- focused behavior based on choice.
Social awareness – The ability to understand the emotions, needs and concerns of other people at work place is social awareness. When one has a better understanding of others regarding what makes them, who they are (their personal style), what's important to them (motivating factors) and their ability to be empathetic and interested in others will improve communication and comfort level.
Relationship management – It includes the ability to develop and maintain good relationships, communicate clearly, inspire and influence others, better teamwork and conflict management.
COMPARISONS BETWEEN EQ AND IQ
- Knowing how and why v/s Knowing what
- Appealing to reason and emotions to convince someone v/s Trying to convince someone by facts alone
- Using your emotions as well as your cognitive abilities to function more effectively v/s Relying solely on your cognitive skill
- Understanding and controlling one’s emotions to use them for something v/s allowing ones emotions to control oneself because of unawareness of how to control emotions
- Getting promotion v/s Getting job
- Knowing how to motivate each person v/s Treating everything as if they operated the same way which they don't
- Heart smart v/s book smart
- Lifetime ticket to growth and success v/s Entry ticket
Importance of EQ
Enhancement of personal productivity – It allows people to think more clearly under pressure, eliminating time wasted by feelings of anger, anxiety and fear.
Team Performance - People with high EQ skills get along better and don't let anxieties and frustrations get in the way of solving problems.
Motivation - People with high EI skills positively impact every person they contact. They are the role models of excellent performance.
Customer Satisfaction - Excellent customer service is based on sincere care. People with high EI skills take care of themselves and extend sincere care to others.
Creativity & Innovation - People with high EI skills calm and clear their minds quickly and easily opening the way for insight and intuitive, creative ideas.
Time Management - People with high EI skills do not waste time worrying, arguing and guessing themselves. They choose productive behaviors.
Work/Life Balance - Improved personal productivity and improved staff performance means people can confidently leave work at a reasonable time.
Stress Reduction - People with strong EI skills easily handle emotions of anxiety, frustration and fear that cause stress in today's work world.
Enhancement of personal productivity – It allows people to think more clearly under pressure, eliminating time wasted by feelings of anger, anxiety and fear.
Team Performance - People with high EQ skills get along better and don't let anxieties and frustrations get in the way of solving problems.
Motivation - People with high EI skills positively impact every person they contact. They are the role models of excellent performance.
Customer Satisfaction - Excellent customer service is based on sincere care. People with high EI skills take care of themselves and extend sincere care to others.
Creativity & Innovation - People with high EI skills calm and clear their minds quickly and easily opening the way for insight and intuitive, creative ideas.
Time Management - People with high EI skills do not waste time worrying, arguing and guessing themselves. They choose productive behaviors.
Work/Life Balance - Improved personal productivity and improved staff performance means people can confidently leave work at a reasonable time.
Stress Reduction - People with strong EI skills easily handle emotions of anxiety, frustration and fear that cause stress in today's work world.
Conclusion and Suggestions
To conclude, EQ gets one through life whereas IQ gets one through school. Strong EQ also makes you more able to access the benefits of your IQ because it takes to build a successful career, strong relationships and a fulfilling life. IQ defines how smart you are whereas EQ determines how you use that blessing.
Developing your EQ can help you access your innate intelligence and amplify your empathy which can lead to career advancement and better relationships. Emotional intelligence can be developed by five key skills, each building on the last:
Skill 1: Rapidly reduce stress
Skill 1: Rapidly reduce stress
Whenever a person is under high levels of stress, ability to think rationally and to take appropriate decisions goes out of the window. Runaway stress overwhelms the mind and body and gets in the way of one’s ability to accurately “read” the situation, hear what someone else is saying, be aware of our own feelings and needs and to communicate clearly. The first key skill of emotional intelligence is the ability to quickly calm down when one is feeling overwhelmed. Being able to manage stress in the moment is the key to resilience. This emotional intelligence skill helps one stay balanced , focused and in control of all challenges one faces.
Skill 2: Connect to your emotions
Skill 2: Connect to your emotions
The second key skill of emotional intelligence is having a moment-to-moment awareness of one’s emotions and how they influence one’s thoughts and actions. Emotional awareness is the key to understanding oneself and others.
Many people are disconnected from their emotions–especially strong core emotions such as anger, sadness, fear, and joy. Although one can distort, deny or numb one’s feelings but cannot eliminate them. They’re still there, whether one is aware of them or not. Unfortunately, without emotional awareness, one is unable to fully understand our own motivations and needs or to communicate effectively with others.
In order to be emotionally healthy and emotionally intelligent, one must reconnect to core emotions, accept them and become comfortable with them.
Skill 3: Nonverbal communication
Skill 3: Nonverbal communication
Being a good communicator requires more than just verbal skills. What one say is less important than how one say it. In order to hold the attention of others and build connection and trust, one needs to be aware of and in control of our nonverbal cues. One also needs to be able to accurately read and respond to the nonverbal cues that other people send us.
Nonverbal communication is the third skill of emotional intelligence.
Part of improving nonverbal communication involves paying attention to:
& Eye contact
& Facial expression
Tone of voice
Posture and gesture
Touch
Timing and pace
Skill 4: Use humor and play to deal with challenges
Tone of voice
Posture and gesture
Touch
Timing and pace
Skill 4: Use humor and play to deal with challenges
Humor, laughter, and play are natural antidotes to life’s difficulties. They lighten our burdens and help us keep things in perspective. A good hearty laugh reduces stress, elevates mood and brings our nervous system back into balance. The ability to deal with challenges using humor and play is the fourth skill of emotional intelligence. Playful communication broadens our emotional intelligence and helps us:
Take hardships in stride.
Smooth over differences.
Simultaneously relax and energize ourselves.
Become more creative.
Skill 5: Resolve conflict positively
Skill 5: Resolve conflict positively
Conflict and disagreements are inevitable in relationships. Two people can’t possibly have the same needs, opinions, and expectations at all times. However, that needn’t be a bad thing! Resolving conflict in healthy, constructive ways can strengthen trust between people. When conflict isn’t perceived as threatening or punishing, it fosters freedom, creativity and safety in relationships. The ability to manage conflicts in a positive, trust-building way is the fifth key skill of emotional intelligence. Successfully resolving differences is supported by the previous four skills of emotional intelligence. Once one knows how to manage stress, stay emotionally present and aware, communicate nonverbally and use humor and play, one will be better equipped to handle emotionally-charged situations and defuse many issues before they escalate.
Although "regular" intelligence is important to success in life, emotional intelligence is key to relating well to others and achieving your goals. IQ is usually less important in determining how successful we are than EQ. We all know people who are academically brilliant and yet are socially inept and unsuccessful. What they are missing is emotional intelligence. Compassion and humanity are fundamental life forces. Our Emotional Intelligence enables us to appreciate and develop these vital connections between self, others, purpose, meaning, existence, life and the world as a whole and to help others do the same. People with strong EQ have less emotional 'baggage' and conversely people with low EQ tend to have personal unresolved issues which either act as triggers or are constants in personality make-up. The higher a person's EQ, the less insecurity is likely to be present and the more openness will be tolerated.
High EQ = low insecurity = more openness
High IQ can get you in the door but it is then one's EQ that makes the difference between "good" and "great."
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